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WhatsApp Support
+919800000000
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Email
support@luckyvault.in
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Phone Support
+91 98000 00000
Mon–Sat, 10AM–10PM IST
QUICK ANSWERS
How long does withdrawal take? ▼
Verified accounts receive withdrawals within 30 minutes for amounts up to ₹1 lakh. Larger withdrawals may take up to 2 hours. If your KYC is incomplete, your first withdrawal may take up to 24 hours while we verify your documents.
How do I claim my welcome bonus? ▼
Simply register, go to the Deposit page, enter your deposit amount (minimum ₹500), and apply the promo code LUCKY200. Your 200% bonus will be credited instantly to your bonus balance. Bonus is subject to 25x wagering requirement before withdrawal.
What payment methods are accepted? ▼
We accept all major UPI apps (PhonePe, Google Pay, Paytm, BHIM), IMPS, NEFT, RTGS, and direct bank transfers. Minimum deposit is ₹100. All transactions are encrypted and processed instantly.
How do I verify my account (KYC)? ▼
To complete KYC, send a clear photo of your Aadhaar card (front and back) and a selfie holding it, via WhatsApp to our support number. Verification is typically completed within 1–4 hours during business days.
Is LuckyVault safe to play on? ▼
Yes. LuckyVault uses 256-bit SSL encryption for all transactions, certified RNG for all games, and industry-standard KYC verification. Your funds are held in a segregated account and can be withdrawn at any time.
What is RTP and why does it matter? ▼
RTP (Return to Player) is the percentage of money a game pays back to players over time. A 97% RTP means for every ₹100 wagered, the game returns ₹97 on average. Higher RTP = better long-term value. We always show the RTP on every game card.
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Registered Office
LuckyVault Pvt Ltd, Mumbai, Maharashtra, India